Casey (Customer Service Agent)

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Activity overview

Latest activity by Casey (Customer Service Agent)
  • Casey (Customer Service Agent) created an article,

    Di mana saya dapat mengunduh aplikasi Layanan Online SATO (SOS)?

    Untuk mengunduh aplikasi Layanan Online SATO (SOS), silakan merujuk ke tautan berikut:Unduhan iOSUnduhan Android   12-80264-ID

  • Casey (Customer Service Agent) created an article,

    Troubleshooting TOC

    CL4/6NX CL4/6NX Plus CT4-LX CT4-LX HC FX3-LX

  • Casey (Customer Service Agent) created an article,

    [01-00001-EN] How to improve a paper jam

    Applicable models: CL4/6NX Plus < The causes frequently observed >(1) Dirty media route.(2) Incorrect media loading method (especially the label guide is not aligned)   < Measure >(1) Please clean ...

  • Casey (Customer Service Agent) created an article,

    Privacy Policy on SATO Chatbot-Privacy Policy on SATO Chatbot-Privacy Policy on SATO Chatbot

    Privacy Policy on SATO Chatbot   Version from 24-May-2023   This Privacy Policy stipulates the processing of Personal Data (defined below) related to customers or potential customers (hereinafter r...

  • Casey (Customer Service Agent) created an article,

    Loading the Media

    Applicable models: CL4NX/6NXPlease refer to the below. Precautions for Loading the Media Loading the Media Roll Loading the Fan-fold Media Loading the Media with the Optional Cutter Unit Loading t...

  • Casey (Customer Service Agent) created an article,

    [01-00048-EN] How to adjust when a ribbon wrinkle happens after replacing a ribbon.

    A media (label or ribbon) might not be installed properly. Please refer to a below link for media installation.   For Loading the Ribbon   For Replacing the Ribbon

  • Casey (Customer Service Agent) created an article,

    [01-01590-EN] Cannot Communicate via Wireless LAN

    Applicable models: CL4NX/6NXPlease refer to the below. What to check Countermeasure Is the optional wireless LAN installed? Install the optional wireless LAN. Wireless LAN Interface Con...

  • Casey (Customer Service Agent) created an article,

    [01-01593-EN] Want to Change the Display Language

    Applicable models: CL4NX/6NXPlease refer to the below.   Change the display language in the Settings menu of the product. Messages